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8750 W. Bryn Mawr Ave.
Chicago, IL 60631
Hours of Operation
Monday-Friday (8am-7pm CST)
Thank you for shopping at Louisville Slugger. We know that you have choices and appreciate the trust that you have placed in our brand and our team. If for any reason you are not satisfied with your purchase, simply return your item within 30 days of receipt of the order. Items must be new, unused, and in their original packaging. For detailed return instructions, please reference the Return Form and Prepaid Return Label in your package.
Louisville Slugger offers a one time, one year limited warranty (may vary outside the U.S.) from the original purchaser’s receipt date. To avoid fraudulent claims, consumers must save original receipt (proof of purchase).
Bat Warranty Instructions:
Please complete the Bat Warranty Form on our website.
NOTE: The Louisville Slugger one year limited bat warranty does not include wood bats with the exception of MLB Hybrid (wood composite), which has a 120 day warranty.
Claims will take 4-7 business days to process once the bat is received back at the Bat Care Center.
Non-Bat Warranty Instructions: For all non-bat warranty claims, please complete the Warranty Form on our website or call 1-800-800-9935 for detailed non-bat warranty instructions.
Wilson / Louisville Slugger reserves the right to refuse any requested personalization message that includes profanity, slander, trademarks and/or any other content that Wilson / Louisville Slugger considers inappropriate in its sole discretion.